Customer service

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Frequently asked questions

After placing your order, it will take 2 to 5 business days for your order to arrive.

Netherlands:
Shipping costs are €7.95 excl. VAT. For orders over €120 we offer free shipping.

Other countries:
Shipping costs are €12 excl. VAT.

Yes, as soon as your order has been processed, you will receive a track & trace code to follow your shipment.

Absolutely. After placing your order, you will receive an invoice at the email address you provided.

We’re sorry to hear that. We do everything we can to help you as best as possible. Please visit the Complaints page for more information.

More about:

Opening hours

We are available on working days from 9:00 AM to 5:00 PM.

By email, 7 days a week.

Company details

Happy Foils
Nering Bögelweg 47
7418 HJ Deventer

Chamber of Commerce (KvK): 65848306
VAT number: NL856286096B01